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Privacy Policy

Last Updated: 07.05.2026

Hello! Welcome to Ontime Maxi Cabs Perth.

We know that reading privacy policies isn’t exactly a fun ride, so we’ve done our best to keep this one simple, clear, and strictly human.

When you book a ride with us, you trust us with your personal information. We take that trust seriously. This page explains what information we collect, why we need it, and how we keep it safe.

1. What Information We Collect (and Why)

To get you from Point A to Point B smoothly, we need to know a few things about you. Here is what we collect:

  • The Basics: Your name, phone number, and email address. We need this to confirm your booking, send you ride updates, and contact you if your driver is outside.

  • Ride Details: Your pickup and drop-off locations, along with the date and time. (We can’t be Ontime if we don’t know where to go!)

  • Payment Information: If you pay online, we collect necessary payment details securely through our trusted payment processors. We do not store your full credit card numbers on our servers.

  • Digital Breadcrumbs: When you visit our website, we collect standard tech info like your IP address, browser type, and how you interact with our site using “cookies.” This helps us fix bugs and make booking a cab even easier for you next time.

2. How We Use Your Information

We promise we aren’t being nosy. We only use your data to:

  • Book your maxi cab and ensure your driver finds you.

  • Process your payments securely.

  • Send you receipts, booking confirmations, or important updates.

  • Respond to your questions, feedback, or support requests.

  • Improve our website and services.

3. Who We Share Your Info With (And Who We Don’t)

We will never sell, rent, or trade your personal information to third-party marketers. Period.

However, to provide our service, we do have to share a little bit of info with a few trusted partners:

  • Our Drivers: Your driver will receive your first name, pickup/drop-off locations, and phone number so they can complete your ride.

  • Payment Processors: Companies like Stripe or PayPal (depending on what we use) need your payment info to process the transaction.

  • The Law: If we are legally required to do so by law enforcement or government authorities, we will share information to comply with the law.

4. Keeping Your Data Safe

We lock the digital doors. We use standard industry security measures, including website encryption (SSL), to protect your personal information from unauthorized access, loss, or misuse. While no website is 100% hacker-proof, we do everything in our power to keep your data secure.

5. Your Rights and Choices

It’s your data, and you’re in the driver’s seat. You have the right to:

  • Ask us what personal information we have about you.

  • Request that we correct any mistakes in your information.

  • Ask us to delete your personal data from our systems (unless we need to keep it for legal or accounting reasons).

  • Opt-out of any promotional emails (though we mostly just stick to sending you receipts and booking info!).

6. Updates to this Policy

As our business grows or laws change, we might need to update this policy. If we make any major changes, we will update the “Last Updated” date at the top of this page. We encourage you to glance at it every now and then.

7. Let’s Chat

If you have any questions about this privacy policy, how we handle your data, or if you just want to book a ride, please reach out to us! We are real people, and we are happy to help.

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